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St Michael's CofE Primary School

shop Middleham, Ferryhill, County Durham DL17 9AL

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Home / Key Information / School Policies

School Policies

Please click here to view all One Excellence Policies by which we work to at St. Michael’s C of E Primary School. The Trust policies include many of the statutory policies for our school, including our:

  • Anti-bullying
  • Behaviour and Relationships Policy
  • Behaviour Policy – Annex A
  • British Values Policy
  • Collective Worship
  • Equality
  • Handwriting
  • Packed lunch policy
  • Parental Behaviour policy
  • Privacy Notice
  • SEND Policy
  • Keeping Children Safe in Education
  • Staff Acceptable Use
  • School Code of Conduct
  • Confidential Report Code
  • Photograph Policy
  • Privacy notice for parents
  • Data Protection Policy

Please see below a list of some St. Michael’s C of E Primary School level policies:
Accessibility Policy and Plan 2019 – 22
Admissions Policy 2022-2023
Charging Remissions Policy
Complaints Policy
Equality Information and Equality Objectives 2020 
Children’s Mental Health and Wellbeing Policy
Safeguarding Policy
Supporting Children with Medical Needs
Uniform Policy

Complaints:

Whilst our complaints procedures are agreed at Trust level, and are consistent across all off our schools, the policy is rooted in school level contact and support at the earliest stages of a complaint or concern. The aim of this policy is to ensure that a concern or complaint by a parent/carer or member of the public is managed sympathetically, efficiently, at the appropriate level and resolved as soon as possible. Most concerns, where a parent/carer seeks intervention, reconsideration or some other action to be taken, can be resolved informally. As such, parents/carers should raise the concern initially with the Class Teacher, Assistant Headteacher, Head of School or Executive Headteacher in the first instance as a ‘stage 1’ complaint. Should the complaint not be resolved, then the complaint progresses to ‘stage 2’, with greater involvement of the Trust. The full complaints policy and processes can be found on One Excellence policy page, here. 

If you would like a paper copy (or any other format) of any of our documents on our website please speak to the school office, who will provide them to you free of charge. If you require further information about any of the items shown in this section, please contact the school and we will do our best to help.

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Copyright © 2022 St. Michael's C of E Primary School

Bishop Middleham
Ferryhill
County Durham
DL17 9AL
Tel 01740 651 482 · Email bishopmiddleham@durhamlearning.net


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